If you're experiencing difficulty setting up your Camovue camera via Bluetooth, follow these troubleshooting steps to resolve the issue and ensure a smooth setup process.
Symptoms of Failed Camovue Camera Setup via Bluetooth
Unable to complete the initial setup via Bluetooth pairing. During camera initialization, you may see the message: "Connection timed out. Please retry or visit Help Center."
Fix for Camovue Camera Bluetooth Setup Failure
- Enable Bluetooth on your phone and ensure the Camovue App has permission to access Bluetooth.
- For Android phones, grant these additional permissions:
- Allow Camovue to discover and connect to nearby devices.
- Enable "Precise Location" access.
- Update the Camovue App to the latest version from the Apple App Store or Google Play Store.
- Press the TEST button for 5s to hard reset the camera: How to Reset Camovue Talon Pro.
- Try using a different phone to complete the initial setup process.
By following these steps, you can easily address any Bluetooth setup issues and successfully configure your Camovue camera. If the problem persists, click "Submit a Request" to contact Camovue support for further assistance with the troubleshooting steps taken and results.
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