If you're encountering the "SIM card cannot be recognized" issue with your Camovue camera, follow these troubleshooting steps to resolve the problem and ensure your camera works smoothly.
Symptoms of SIM Card Not Recognized in Camovue Cameras
When initially setting up the camera, powering it on, or resetting it, you hear the voice prompt: "SIM card can not be recognized. Please insert the SIM card correctly, and restart the camera." This indicates that the camera is unable to detect the inserted SIM card.
Troubleshooting Steps for Fixing Camovue Cameras SIM Card Not Recognized Issue
Step 1: Check the SIM Card Installation Direction
Ensure that the SIM card is inserted correctly. The area near the camera's SIM card slot has a SIM card diagram indicating the correct orientation. Follow the left diagram to insert the SIM card properly.
Step 2: Verify if the SIM Card is Fully Inserted
A partially inserted SIM card may not be recognized. Ensure that the SIM card is pushed into the slot completely until it clicks into place. Below are images illustrating a fully inserted SIM card versus an improperly inserted one.
If the above steps do not resolve the issue, please click "Submit a Request" below to contact Camovue Support, specify whether you are using a Camovue SIM card or a SIM card from another carrier, the troubleshooting steps you have attempted and the results. This will help us assist you more efficiently.
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