Troubleshooting Camovue Solar Panel: Fixing Slow or No Charging Issues

One of the charging methods for Camovue cameras is using the Camovue Solar Panel, but factors like installation, temperature, and power consumption can affect charging efficiency. This guide will help you troubleshoot and optimize solar charging performance.

Symptoms of Slow or No Charging with Camovue Solar Panel

The Camovue camera is connected to the solar panel, but the battery level is not increasing, or the charging speed is very slow.

Camovue Solar Panel Charging Troubleshooting Steps

1. Ensure the Camera Has a BP-10 Battery Pack Installed

Confirm that the BP-10 battery pack is properly installed in the camera and that the correct battery type is selected in the Reolink App. An incorrect battery selection may lead to inaccurate battery level readings, making it seem like the solar panel is not charging the camera.

2. Test with a DC 5V/2A Adapter

Before troubleshooting the solar panel, charge the camera with a DC 5V/2A power adapter.

• If the camera functions properly with the adapter, the issue is likely related to the solar panel charging. Further troubleshooting steps and recommendations can be followed afterward.
• If the camera does not charge, the issue may be with the battery. It is recommended to try replacing it with a different type of battery.

3. Check the Connection Between the Camera and Solar Panel

Ensure that the USB charging cable from the solar panel is securely connected to the camera’s USB port. Press the connector firmly into the port to ensure a tight fit, check if there is a sun symbol on the App.

4. Verify Proper Installation of the Solar Panel

• Ensure the solar panel is installed in a location with ample sunlight and is directly facing the sun. Avoid placing it in shaded areas, such as under trees, buildings, or other obstacles, as this can reduce charging efficiency.

• For optimal sun exposure, mount the Reolink solar panel facing south if you are in the northern hemisphere or north if you are in the southern hemisphere. The ideal tilt angle should be equal to the local latitude ± 5°.

• Regularly clean the solar panel’s surface with a wet tissue or cloth to remove dust or debris that may obstruct sunlight absorption.

5. Check Charging Temperature

The charging temperature for Camovue battery-powered cameras is 0°C-45°C (32°F-113°F). If the temperature is below 0°C (32°F), the solar panel will not charge the camera.

6. Optimize Power Consumption

If the camera consumes power faster than the solar panel can charge, the battery level may still decrease despite being connected to the solar panel.

• Limit Live Streaming Time – If the camera is frequently previewed for long durations, it will consume significant power. Reduce the live view time or enable power-saving mode to observe if charging improves.

• Reduce False Alarms – A high number of motion detections and alarms can drain the battery quickly. Adjust the PIR sensitivity, alarm interval, and schedule to minimize unnecessary detections. (See: How to Configure PIR Settings for Camovue Camera).

7. Swap Solar Panels for Testing

If you have multiple Camovue solar panels, try swapping them between cameras to see if the issue persists. If the camera charges properly with a different solar panel, the original panel may be faulty.

By following these steps, you can determine whether the issue lies with the solar panel, battery, or camera settings. Proper installation and power optimization will help ensure stable and efficient solar charging. If the issue persists after following all these suggestions, feel free to click "Submit a Request" to contact Camovue Support for further assistance.