What Should I Do If My Camovue Order Is Missing or Returned Back?

We know how important it is for you to receive your Camovue order on time. If your package is missing or has been returned to the sender, here’s what you can do to resolve the issue quickly.

If Your Camovue Order Is Missing

Before assuming your package is lost, try the following steps:

• Check Around Your Property – Look in your mailbox, at your front door, or in other secure locations where the package may have been placed.
• Ask Your Neighbors – Sometimes, deliveries are mistakenly left with a neighbor.
• Look for a Pickup Notice – Carriers may leave packages at nearby pickup stations or access points for collection.

If you still can’t locate your order:

1. Contact the Local Carrier – Request a lost item certification from them.

2. Reach Out to Camouve Support Team – Once you have the lost item certification, provide it to our Support Team, and we will assist you in arranging a replacement shipment.

If Your Camovue Order Was Returned to Sender

If your package was returned to us, please take the following steps:

1. Check with the Carrier – Verify if your package is still at the local facility and whether they can attempt a second delivery.

2. Contact Camovue Support Team as soon as possible with the subject line: "Order# Returned Back".

We understand that shipping issues can be frustrating, but we're here to help every step of the way. By checking the possible delivery locations, contacting the carrier, and reaching out to our Support Team, we can work together to resolve any issues as quickly as possible.

If you encounter any problems or require further help, simply click "Submit a Request" below to get in touch with Camovue Support.