We understand that it can be frustrating if you receive only part of your order. Occasionally, our warehouse may need to divide your order into multiple shipments to ensure timely delivery. In such cases, you may only receive one tracking number for the initial shipment.
What to Do If Part of Your Order Is Missing
If you notice that some items are missing from your order, please don't worry. It's common for orders to be split into multiple shipments, and the remaining items will typically arrive within 2 to 3 days. Please wait an extra 2-3 business days to see if the rest of your order arrives.
When to Contact Support
If you haven't received the remaining items within 3 days, please contact Camovue Support team for assistance. When reaching out, kindly provide a concise subject line, such as "Missing Items for Order#" along with your order number. This will help our support team quickly locate your order and assist you more efficiently.
We aim to make your shopping experience as smooth as possible. If you need more help, click "Submit a Request" below and our Camovue Support team will assist you.
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