At Camovue, we understand the importance of staying updated on your order status. That’s why we ensure a smooth and transparent tracking process so you can follow your package every step of the way. Here’s everything you need to know about when and where to get your tracking number.
Order Processing Time
We process all orders within 24 hours, ensuring a quick and efficient shopping experience.
When Will I Receive My Tracking Number?
You will receive a tracking number from our forwarders within 72 working hours (excluding weekends and holidays).
Where Can I Find My Tracking Number?
Your tracking number will be sent to the email address associated with your order.
If you don’t see the email in your inbox, check your spam or junk folder in case it was filtered there.
What If I Haven’t Received My Tracking Number?
If you haven’t received your tracking number after 72 hours:
1. Check your spam folder for the shipping confirmation email.
2. Click "Submit a Request" below to contact Camovue Support for assistance. When reaching out, please include a brief subject line such as:
"Not Received Tracking Information for Order# [Your Order Number]"
We’ll promptly assist you in locating your shipment and ensuring a smooth delivery process.
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