If you encounter an issue where your Camovue coupon code appears as "occupied" when placing an order, don't worry! This typically happens due to the way orders are processed, but there are simple solutions to resolve it.
Why Does This Happen?
When you enter a coupon code and click "Continue", an order (Order A) is created. If you then return to the Checkout page and click Continue again, the system will recognize that the coupon code has already been used, making it unavailable for a new order.
How to Fix It
Method 1: Wait for Automatic Cancellation
If you take no action, Order A will automatically cancel after 24 hours. Once canceled, the coupon code will become available for a new order.
Method 2: Cancel or Complete the Order to Reuse the Coupon
If you prefer not to wait for 24 hours, follow these steps to use your coupon code immediately:
Step 1: Log into your Camovue account.
If you did not log in while placing Order A, log in to your Camovue account now.
Ensure the email address you use matches the one you used for the previous billing of Order A.
Step 2: Locate Order A.
If you're unsure how to find your order, refer to our guide: How to Find My Camovue Order?
Step 3: Choose one of the following options:
- Complete the Payment: Click "Pay" to finalize Order A and complete the purchase.
- Cancel the Order: Click "Cancel" to remove Order A, allowing you to place a new order with your coupon code.
By following these steps, you can quickly resolve the issue and successfully apply your Camovue coupon code to your order. For any issues or additional support, feel free to click "Submit a Request" below to reach out to Camovue Support.
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