How to Cancel My Camovue Order

We understand that sometimes plans change, and you may need to cancel an order. Camovue allows order cancellations before shipping, but due to our fast processing times, we encourage you to act quickly. 

Order Cancellation Policy

• Orders are processed within 24 hours and shipped to our forwarders within 48 business hours.
• Once a tracking number is issued, cancellations are no longer possible, as the package has already departed from our warehouse and is already with the carrier.
• If you need to cancel your order, please contact us as soon as possible, ideally within two hours of placing your order.

Steps to Cancel Your Order

1. Contact Camovue Support Immediately

Send a request with a clear subject line like "Cancel My Order #XXXX".

2. Include the Following Details in Your Request:

• Order ID: How to Find My Camovue Order ID?
• Brief Reason for Cancellation

3. Wait for Confirmation

We'll try our best to help hold the shipment. If your order has not yet shipped, we will process the cancellation and issue a refund.

If your order has already been shipped, cancellation is no longer possible. In this case, we recommend refusing the parcel upon delivery.

Conclusion

To increase the chances of a successful cancellation, please reach out to us as soon as possible. If your order has already been shipped, refusing the delivery may be the best alternative. If you have any questions or need further assistance, please click "Submit a Request" below to contact Camovue Support.